Frequently Asked Questions

Penetration testing (or pentesting) is a simulated cyber attack against your systems to identify security vulnerabilities before malicious hackers can exploit them. Our testers use the same techniques as real attackers to find weaknesses in your applications, networks, and infrastructure.

The duration depends on the scope and complexity of the assessment. A typical web application test takes 3-5 days, while larger engagements involving multiple applications or network testing may take 1-2 weeks. We'll provide a detailed timeline during the scoping process.

We take a careful approach to minimize any impact on your systems. We coordinate timing with your team, avoid denial-of-service testing unless specifically requested, and maintain open communication throughout the engagement. Most tests have no noticeable impact on system performance.

Once contracts are signed and we have the necessary access, we can typically begin testing within 24-48 hours for most engagements. For larger or more complex assessments, we'll coordinate a start date that works for your team.

Every report includes an executive summary for leadership, detailed technical findings with CVSS risk scores, proof-of-concept demonstrations, step-by-step remediation guidance, and prioritized recommendations. Reports are written in clear language that both technical and non-technical stakeholders can understand.

Yes! Every engagement includes a complimentary retest within 30 days of the final report. This gives your team time to implement fixes, and we'll validate that vulnerabilities have been properly remediated.

Our testers hold industry-recognized certifications including OSCP (Offensive Security Certified Professional), OSWA (Offensive Security Web Assessor), CISSP, and CCSK. Each tester has a minimum of 5 years of hands-on offensive security experience.

We follow strict data handling protocols. Any sensitive data encountered during testing is documented only as necessary to demonstrate the vulnerability, never exfiltrated or stored beyond what's required for the report. All findings are encrypted and securely transmitted.

Absolutely. We sign NDAs and have comprehensive confidentiality agreements as part of our standard engagement process. Your security findings and business information are always kept strictly confidential.